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World's first app-controlled Pet Door

Pet products specialist Sure Petcare announced that the world’s first app-controlled pet door the Microchip Pet Door Connect is now available in Australia. Used with the “Sure Petcare” app, the Microchip Pet Door Connect allows pet owners to control the pet door remotely from a smartphone or tablet, as well as monitor their pets’ activity and habits.

Designed for small dogs and cats (the 
flap opening is 170mm H x 178mm W), the Microchip Pet Door Connect works via a “hub” device, which connects the pet door to the Internet. The pet owner is then able to control and monitor the comings and goings of their pets from the Sure Petcare app when they’re away from home.

Other smart features of the app include the ability to:


  • Receive notifications via the app when their pet leaves or enters the house.
  • Log and track their pets’ activity throughout the day. Historic data stored by the app can reveal changes in their pets’ behaviour or wellbeing. 
  • Remotely lock or unlock the pet door anytime, anywhere. Owners can also set a curfew to keep their pets indoors at specified times during the day.
  • Share access to the app with friends, family or pet sitters and manage their permissions.
  • The pet door utilises microchip-reading technology meaning it only responds to the resident pet(s) microchip or RFID-collar tag ensuring unwanted animals are kept out. 

Dr Nick Hill, founder and CEO of Sure Petcare said: “Our aim is to develop great products that are useful, easy to use and make life easier for pet owners and their pets.

“With the development of any new product, we involve our customers from the beginning. Their feedback in the design and usability stages is crucial - it enables us to deliver something that is of value to them and their pets,” he said.

Jon Bowen, Royal Veterinary College vet and animal behaviourist said: “Smart devices have enabled people to connect with family, friends, work, their surroundings 24/7. With people generally working longer hours and being away from home, they want to connect with their pets too.

“For me, the real value lies in the data and ability to log and track a pet’s habits – something we’ve not been able to do until now. 

Over time, this information can provide an accurate insight into your pet’s wellbeing and help you determine what is “normal” behaviour for your pet and what is not.


“The Microchip Pet Door Connect is a game changer and will become an essential part of maintaining a happy, healthy pet," Jon said.


Price & Where to Buy

RRP: $240 for Microchip Pet Door Connect (includes Microchip Pet Door, SureFlap RFID collar tags and user guide); $75 for The Hub which can be purchased separately.

The Sure Petcare app is available for free download on the App Store (iOS 9 or later) and Google Play (Android 4.4 or later). 

About Sure Petcare

Sure Petcare, the pet technology specialist, provides pet products that empower owners to care for their pets in entirely new ways.
Founded in 2007, Sure Petcare has developed an award-winning range of microchip-operated pet doors and feeders including the Microchip Cat Door, the Microchip Pet Door, Microchip Pet Feeder and Sealed Pet Bowl which solve many problems commonly experienced by pet owners.

Sure Petcare products have been used by pet owners across the globe for almost ten years. The company sells direct, through retail, pet stores and leading veterinary practices in 35 countries.


MEDIA RELEASE 17/01/2018
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