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Australian Dog Lover
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Pet Insurance Australia (PIA) knows that no two dogs—or their vet bills—are the same. Today, we're tearing up the complexity and unveiling Select & Protect, a ground-breaking pet insurance policy that finally puts flexibility, simplicity, and your dog's best life first.
Built from passionate feedback from Australian pet parents, this single, streamlined policy is designed to eliminate bill-shock and endless paperwork, giving you more time for walkies, snuggles, and everything else that matters.
"Pet owners told us they wanted choice, transparency, and ease. We listened," says Ali Osmani, Founder and Owner of Pet Insurance Australia. "Select & Protect is flexible and fuss-free, allowing families to focus more on their pets and less on paperwork. Crucially, we've removed those pesky sub-limits."
Why Select & Protect is Different: Freedom, Not Fine Print
We've thrown out the confusing tiers and complex caps. Select & Protect is built on three core pillars of freedom, allowing you to tailor your cover to your dog and your budget:
1. True Flexibility: The Choice is Yours
Stop paying for a policy that's almost right. You can now build your ideal cover by choosing your perfect combination of:
- Annual Benefit Limit: Up to a massive $35,000—one of the highest limits on the market—to cover the most unexpected of emergencies ($15,000, $25,000, or $35,000).
- Benefit Percentage: Choose how much PIA covers: 70%, 80%, or 90%.
- Excess: Set your annual excess ($0, $100, $300, or $600) to keep your premium manageable.
2. No Sub-Limits. Period.
Our design is clear and straightforward, meaning no hidden caps or surprises on specific conditions or treatments. If it’s covered by your annual limit, it's covered. Now you can get the best care for your dog without worrying about hidden fine print.
3. Custom Care Add-Ons for a Full, Happy Life
Your policy can grow with your dog's needs, from puppy check-ups to senior care:
- Booster Care (Optional Add-on): Covers eligible vet expenses for a wider range of services, including specified dental conditions, physical therapies, and behavioural treatments.
- Routine Care (Optional Non-Insurance Benefit): Assists with everyday wellness expenses like annual vaccinations, flea/tick prevention, and more.
Peace of Mind Features
- Seamless GapOnly® Claims: Say goodbye to upfront bill-shock. At over 1,000 participating vets, eligible claims can be processed in under 10 minutes, so you only pay the gap at the time of discharge.
- MyPetPass® Access: Receive complimentary 24/7 Live Vet consultations and access exclusive discounts at pet retailers.
"This policy empowers pet owners to choose the cover that truly fits their needs," Osmani adds. "As a family-owned Australian business, we understand the important role pets play in everyday life. We’re proud to offer one of the market’s most clear and comprehensive policies, helping families get the most out of their pet insurance.”
Important Feature Details
- GapOnly® Claims: Available at participating vets. The GapOnly® service processes eligible claims on the spot so customers pay only the difference (the gap) between the vet's invoice and the eligible policy benefit. Find participating vets at gaponly.com.au.
- Live Vet Support: A complimentary service providing 24/7 access to general veterinary telehealth advice via online video or chat for your insured pet(s).
- MyPetPass®: A complimentary rewards programme for active policyholders, subject to terms and conditions, offering discounts and benefits. Full details available at mypetpass.com.au/terms.
Policy Administration and Legal Disclosures
Any advice provided in this release is general only and does not take into account your individual objectives, financial situation, or needs. Please consider the Product Disclosure Statement (PDS) and Target Market Determination available at petinsuranceaustralia.com.au to ensure this product meets your needs before purchasing or renewing your policy.
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