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Vetwest Partnership Secures Lifeline for Ronald McDonald House WA's Director of Hugs and Pats
PERTH, WA – For families facing the hardest times of their lives at Perth Children’s Hospital and King Edward Memorial Hospital, a warm welcome from an 11-year-old black Labrador named Gus is a necessary prescription.
Gus, officially known as the Director of Hugs and Pats at Ronald McDonald House Western Australia (RMH WA), has been bringing light and connection to thousands of families since 2016, following an early career with Guide Dogs WA.
Danielle Norrish, RMH WA Executive Manager of Development and Brand Engagement, perfectly sums up his importance:
“Gus provides creature comforts many families miss when they find themselves far home and loved ones. We’re excited to partner with Vetwest, whose care for our Director of Hugs and Pats will help bring a sense of comfort and companionship to brighten the days of the families we serve.”
A Lifeline of Care for a Senior Dog
As Gus is a senior dog at 11, comprehensive and regular preventative care is paramount to maintaining his active lifestyle. Through this new partnership, Vetwest’s Perth clinics will become the exclusive veterinary care provider for Gus.
This commitment includes:
✔️ Ongoing preventive care and health checks
✔️ Vaccinations and nutritional support
✔️ Any additional veterinary treatment he may need
Dr Russell Harrison, Chief Veterinary Officer at VetPartners, which owns the Vetwest group, expressed the team's honour in caring for such a crucial team member:
Gus, officially known as the Director of Hugs and Pats at Ronald McDonald House Western Australia (RMH WA), has been bringing light and connection to thousands of families since 2016, following an early career with Guide Dogs WA.
Now, thanks to a new partnership with Vetwest Animal Hospitals, this four-legged hero has secured the ongoing care needed to continue his vital work.
A Star with a Crucial Job
Gus is far more than just a pet; he is an essential part of the emotional support network.
Gus is far more than just a pet; he is an essential part of the emotional support network.
- Role: He welcomes families upon arrival, visits children in communal spaces, poses for photos, and brings "warmth and calm" during incredibly stressful moments.
- Impact: RMH WA’s 2024 Impact Evaluation Report shows that families experience a 25% increase in emotional wellbeing while staying at one of their Houses. Gus is a key contributor to this safe, supportive environment.
“Gus provides creature comforts many families miss when they find themselves far home and loved ones. We’re excited to partner with Vetwest, whose care for our Director of Hugs and Pats will help bring a sense of comfort and companionship to brighten the days of the families we serve.”
A Lifeline of Care for a Senior Dog
As Gus is a senior dog at 11, comprehensive and regular preventative care is paramount to maintaining his active lifestyle. Through this new partnership, Vetwest’s Perth clinics will become the exclusive veterinary care provider for Gus.
This commitment includes:
✔️ Ongoing preventive care and health checks
✔️ Vaccinations and nutritional support
✔️ Any additional veterinary treatment he may need
Dr Russell Harrison, Chief Veterinary Officer at VetPartners, which owns the Vetwest group, expressed the team's honour in caring for such a crucial team member:
“Our Vetwest team is honoured to play a role in caring for such an important member of the Ronald McDonald House WA family. Keeping Gus healthy means he can keep doing what he does best: offering unconditional love, a reassuring presence, and a reason to smile.”The partnership ensures Gus can continue his mission for as long as possible, reminding families that even during the hardest times, moments of comfort and connection are still possible.
