50-Year Community Cornerstone Upgrades to State-of-the-Art Fear Free Clinic in Macquarie Park
After nearly 50 years caring for local pets and the families who love them, Macquarie Veterinary Hospital is thrilled to announce its move to a brand-new, purpose-built veterinary clinic located just around the corner from its long-standing home in North Ryde. The new hospital will officially open in September at the Lachlan’s Square site in Macquarie Park.
Led by Dr Matt Buchanan Pascall and Dr Michael Stephen, the team at Macquarie Veterinary Hospital is celebrating this milestone as a major step forward for the beloved community clinic. The move brings expanded space, easier access, and plentiful parking, while keeping the same passionate team and trusted continuity of care that generations of local pet owners have relied on.
“We’re incredibly excited to welcome our community into a modern space that truly reflects the standard of care we’ve always strived to deliver,” said Dr Matt Buchanan Pascall.
“After almost 50 years in our current home, this purpose-built hospital gives us the chance to elevate the experience for both pets and their people.” — Dr Matt Buchanan Pascall
Designed With Pets in Mind – A Fully Fear Free Approach
The new facility has been thoughtfully crafted using Fear Free principles, ensuring a calm, low-stress environment from the moment pets walk through the door. This includes:
✔ A layout designed to minimise anxiety and reduce wait times
✔ Quiet, spacious consult rooms
✔ Smooth patient flow and separate areas for different species
✔ Purpose-built spaces that support stress-free handling and care
“Fear Free design is at the heart of the new hospital.” — Dr Michael Stephen
“Every detail has been selected to make visits easier on pets and their families. It’s all about creating a positive, comfortable experience.”
A New Home, the Same Heart
Macquarie Veterinary Hospital remains the same warm, community-focused team that has been a fixture in North Ryde for almost five decades. The new hospital simply provides:
✔ More capacity
✔ Improved technology and equipment
✔ Enhanced comfort for pets
✔ Expanded services
All existing patient records, ongoing treatments, and bookings will seamlessly transfer to the new location.
A Celebration for the Community
As a clinic deeply woven into the North Ryde community, the team is excited to share this next chapter with local families. An open day celebration is planned for September 19th, giving clients a chance to explore the upgraded facility and meet the team in their new space.
Free Community Grand Opening Event:
- When: Saturday, 19 September, from 10:00am to 2:00pm
- Where: Lachlan's Square, Macquarie Park
The family-friendly celebration will have something for everyone, including:
✔ Free five-minute veterinary consultations
✔ Activities and fun for pets
✔ Face painting for kids
✔ Competitions and giveaways
✔ Local market stalls
✔ Family-friendly activities
✔ Plenty of opportunities to meet the Macquarie Veterinary Hospital team
Everyone is welcome, whether you're an existing client, a long-time member of the Macquarie community, or have never visited the hospital before. The event is an opportunity for the team to celebrate the community that has supported Macquarie Veterinary Hospital for almost 50 years and to introduce the new generation of the hospital to local families.
Opening Soon
The new Macquarie Veterinary Hospital will open at 15 Halifax Street, Macquarie Park in September. Until then, the clinic continues operating as usual from its current location.
Pet owners can follow updates and behind-the-scenes sneak peeks at www.macquarievets.com.au and on the hospital’s Facebook and Instagram.
About Macquarie Veterinary Hospital
Macquarie Veterinary Hospital has been a cornerstone of the North Ryde community for nearly 50 years, providing high-quality veterinary care to generations of local pets. Led by Dr Matt Buchanan Pascall and Dr Michael Stephen, the hospital offers a warm, Fear Free approach and a full range of general veterinary services, backed by a team deeply committed to personalised, compassionate care.
